Additional team members who will assist you include:
New Home Specialist
Your first contact in the exciting process of owning a new Ron Clark home is the New Home Specialist. This person is an experienced and knowledgeable individual who will familiarize you with the neighborhood you’re considering, as well as the surrounding community. The New Home Specialist will assist you in determining which home style, price range and location best suits your needs. They will also acquaint you with the logistics of the building process.
Construction and Design Coordinator
The Construction and Design Coordinator will guide you through your selection process helping you decide on features to be included in your new home. The coordinator will also serve as a liaison between you and our construction team. The Construction and Design Coordinator’s role is to keep all parties informed and to make sure our superintendents and trades people obtain the necessary selection information on a timely basis and in an organized fashion.
The on-site Construction Superintendent manages the day-to-day construction of your home. His or her goal is to deliver your home to you, exceeding your expectations.
The Project Manager oversees the efforts of all members of the construction team and coordinates the necessary personnel and resources to ensure the successful completion of both your new home, and the neighborhood in total.
Our Closing Department is your main contact for information and answers to questions regarding your closing. Our Closing Department will contact the parties needed to confirm the closing date and coordinate all final documents required for closing. The buyer, seller, Mortgage Company, Title Company, Homeowners Association, insurance company and your Realtor are just a few of the possible parties they will contact to ensure your successful closing.
Customer Service Coordinator
The Customer Service Coordinator will be your primary contact after closing on your new home through the initial warranty period (first 12 months). The Customer Service Coordinator works closely with the Service Manager to schedule and follow-up on service requests throughout your warranty period.
The Service Manager’s team begins their relationship with you and your new home shortly before your closing and move-in. During the last few days while your home is completed, their role is to carefully fine tune, adjust and make your new home ready for move-in. This team “walks through” your home with you at your Pre-Closing Inspection, demonstrates mechanical systems, teaches you about the inner workings of your new home and is responsible to follow-up on any details that need attention. The Service Manager will also address any service requests during your warranty period.